General conditions for use of www.growshop-mk.com (in force from 25.05.2018)


1. By visiting the site www.GrowShop-Mk.com, you agree to abide by these "General Terms of Use of WWW.GROWSHOP-MK.COM"If you do not wish, cannot or do not understand the "General Terms of Use of WWW.GROWSHOP-MK.COM", do not use this site.

2. These TERMS govern the relationship between “Growshop Dooel”. (hereinafter referred to as www.GrowShop-Mk.com) on the one hand and the Users of electronic (Internet) pages and services located on the domain GrowShop-Mk.com and its subdomains (called for short Site), as well as the relations with the same, when they use the information and trade services offered by “Growshop Dooel” (called for short Services).

3. HIGHLANDS EOOD is a commercial company registered under the Commercial Law of the Republic of North Macedonia, with registered office and address of management: Republic of North Macedonia, Skopje, Vazrazhdane district, str:Galicnik 15, UIC 7525621, tel.+38970563762, email:This email address is being protected from spambots. You need JavaScript enabled to view it..

4. Every user of the site is obliged when ordering not to perform any illegal actions with the delivered goods, to fully comply with the regulations of the Republic of North Macedonia. WWW.GROWSHOP-MK.COMdoes not bear any responsibility in case of use of the delivered goods not according to its purpose or for illegal actions.

5. WWW.GROWSHOP-MK.COM is not responsible for the reliability of the site, the conditions for access to the site, the provision of assistance, instructions and other parameters. 


1. The user makes a purchase request in the form on the site. The application is considered valid only after agreeing to these General Terms and Conditions with a check mark at the end of the conditions.

2. The user receives an automatic response - a message that the request has been received, containing information about: the request made, the value of the products; delivery price; the final price that the buyer is obliged to pay; instructions for the chosen method of payment, delivery time, data for the ordered product.

3. The contract is considered concluded after receiving an explicit confirmation from WWW.GROWSHOP-MK.COM at the e-mail address specified by the user for the request made by the latter.

4. All personal data provided by the user - three names, district, city, postal code, delivery address, mailing address, contact telephone, current e-mail and invoice data (when the user wishes to receive one) are provided voluntarily. By accepting these general terms and conditions, the user declares that he fully agrees to voluntarily collect personal data to be collected, stored and used by WWW.GROWSHOP-MK.COM and related persons, in compliance with the Personal Data Protection Act. 


1. All prices of the products in www.GrowShop-Mk.com are in Macedonian denars with VAT included.

2. The indicated prices are for a single product and do not include the delivery price.

3. www.GrowShop-Mk.com reserves the right to unilaterally change the indicated prices, as the changes come into force from the moment of their announcement on the site, but do not concern the orders already made.

4. The amount of the order is paid in cash upon receipt of cash on delivery at the time of delivery by courier.

5. If it is necessary to return an amount paid with a card. The amount will be refunded only on the card with which the payment was made.


1. When ordering, the consumer must indicate the exact address and telephone number to which it is possible to establish a connection within the delivery period.

2. The indication of an incorrect (wrong address) and / or telephone number makes the order invalid and it does not bind www.GrowShop-Mk.comwith the obligation to perform the delivery.

3. After receiving the order, a check is made on the indicated telephone number for its validity by confirming the order and the address to which the goods will be delivered.

4. The ordered goods are delivered to the address specified by the customer. The consumer undertakes to provide access and opportunity to receive the goods.

5. The goods ordered by the consumer are delivered within 30 (thirty) days to the address indicated by him, provided that the order is confirmed by the customer and the delivery address is specified accurately and is valid.

6. The ordered goods are delivered appropriately packaged according to their type and the used transport for delivery.

7. If the consumer is not found within the deadline for delivery to the specified address or access and conditions for delivery of the goods are not provided within this period, the order is considered canceled and www.GrowShop-Mk.com is released from its obligation to fulfill the requested delivery.

8. In case the consumer confirms his wish to receive the ordered goods and after the expiration of the delivery period, in which he was not found at the address, he shall bear the costs of the additional delivery. The costs for the second delivery are paid upon receipt of the goods, simultaneously with the total amount for the order and the first delivery.

9. Payment of the due price of the goods shall be made upon receipt by the consumer who ordered the goods or by a third party on his behalf, provided that he confirms the receipt and identity of the ordered goods.

10. If a third party undertakes to accept and acknowledge receipt of the ordered goods on behalf of the original consumer who placed the order, the latter has no right to return the goods or to object to the delivery.

11. When WWW.GROWSHOP-MK.COM is unable to fulfill its obligations under the contract due to the fact that it does not have the ordered goods and services, the consumer is notified and refunded the amounts paid by him within 30 days from the date of which WWW.GROWSHOP-MK.COM should have fulfilled its obligation under the contract. WWW.GROWSHOP-MK.COM may deliver to the consumer goods or services of the same quality and price, when this possibility was explicitly provided for before the conclusion of the contract or in the contract itself. V. DELIVERY OF GOODS

1. The goods shall be delivered to the consumer or to a third party designated by him, who shall accept and acknowledge receipt thereof on behalf of and for the account of the consumer. Upon delivery of the goods, the customer or a third party signs all accompanying documents.

2. The consumer has the right to refuse to receive the goods ordered by him under the following conditions:

    2.1. in case of obvious discrepancy of the delivered with the ordered goods and this can be established by a simple inspection of the goods. If the non-compliance of the consumer goods with the contract is insignificant - it cannot be claimed for cancellation of the contract.

    2.2. in case of damage to the goods or their packaging

    2.3. in case of non-observance of the delivery term

3. Complaints for the above reasons are made only at the time of delivery.

4. The consumer, without owing compensation or penalty and without stating a reason, has the right to withdraw from the contract within 7 working days from the date of receipt of the goods under the terms of Article 55 of the Consumer Protection Act. In this case, the customer must return the goods in preserved original packaging and intact.

5. The previous point 4 shall not apply to the following types of contracts:- for delivery of goods made according to the requirements of the consumer or by his individual order;- for the supply of goods which, by their nature, cannot be returned or are subject to rapid deterioration, or which are in danger of deteriorating;

6. Apart from the listed cases, the User has no right to refuse to receive and / or pay for the goods ordered by him. Otherwise, he owes payment of the costs of delivery and return of the goods, as well as a penalty of twice the price of the goods. WWW.GROWSHOP-MK.COM is also entitled to compensation for damages and lost profits.

7. For the cases of refusal to receive the goods, a report shall be drawn up at the time of delivery. If the consumer refuses to sign the protocol, it is assumed that his refusal to receive the goods is unfounded and he must pay the costs of delivery and return of the goods.


1. WWW.GROWSHOP-MK.COM undertakes:- to deliver in time the goods ordered for purchase under the conditions of section IV;- in the cases under Section V, item 2 and item 4 - to refund to the client in full the amounts paid by him not later than 30 days from the date on which the consumer has exercised his right to withdraw from the concluded contract . The consumer is obliged to store the received goods, their quality and safety during this period

2. WWW.GROWSHOP-MK.COMhas the right to change prices, quantities, method of payment and delivery, as well as the design and technology of the site, without prior notice.

3. WWW.GROWSHOP-MK.COM has the right to suspend or delete information about a product at its discretion without the right to review.

4. WWW.GROWSHOP-MK.COM has the right to collect and use information about its users when they register, which may include name, surname, family name, address, profession, gender, age group, telephone, e-mail address for correspondence and any other information provided during registration and any other information entered or provided when requesting, receiving or using the services provided by the provider, participation, as WWW.GROWSHOP-MK.COM will use the same in compliance with the requirements of the Act for the protection of personal data.

5. The consumer undertakes:- to get acquainted in advance and to confirm his consent to these General Terms and Conditions before making the request;- to pay the price of the goods;- to pay the delivery costs and to sign all accompanying documents;- to provide an opportunity to receive the goods;- to receive the goods;- not to perform any illegal actions with the delivered goods, to fully comply with the regulations of the Republic of North Macedonia.

6. A user is not entitled to place orders on behalf of another person without his consent.

7. The user is obliged to indemnify WWW.GROWSHOP-MK.COM and all third parties for all damages and lost profits, including any costs, including but not limited to attorney's fees, indemnities, costs incurred as a result of claims claims from third parties in connection with non-fulfillment of the obligations of the User under this contract, or violation of the Bulgarian legislation and European legislation, these General Terms and Conditions, good manners.

8. The user of the website has no right to perform actions that violate the laws, generally established rules of communication, to spread viruses, to perform any actions that violate or harm the rights or interests of third parties. 


1. WWW.GROWSHOP-MK.COM shall not be liable for non-performance of its obligations under this contract in case of force majeure, force majeure and accidental events.

2. WWW.GROWSHOP-MK.COM reserves the right to change these terms of use without prior notice to users.

3. WWW.GROWSHOP-MK.COM does not bear any responsibility in case of use of delivered goods not according to its purpose or for illegal actions.

4. The information and data of WWW.GROWSHOP-MK.COM are of informative nature and should not in any way influence the choice and use of the goods. Their use is entirely the responsibility of the customer.

5. WWW.GROWSHOP-MK.COM is not responsible for the accuracy and precision of the materials published on the site.

6. The content of this site is the copyright of GrowShop-Mk.com and no one has the right to copy, distribute and use in any way the content of these general conditions and the rest of the content of the site without the express written consent and permission of GrowShop-Mk.com.



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